REVIEWTAP

FAQs

Frequently asked questions

What does ReviewTap do?

ReviewTap sells NFC and NFC + QR products that make it easier for customers to reach review and social pages.

Do you program the NFC product for me?

It depends on the product. Some products are supplied ready-programmed to the destination you provide after ordering, while others are designed for you to program yourself with a compatible NFC-writing app. Check the individual product page for the setup that applies.

Can I change the NFC link later?

Yes, on rewritable NFC products the NFC destination can usually be updated later. If the product also has a printed QR code tied to a specific destination, the QR element may need to be replaced or updated separately.

Does the customer need an app?

No ReviewTap app is required. Customers can tap with a compatible NFC-enabled smartphone. Products with a QR code can also be scanned using the phone camera or QR reader.

Does it work with iPhone and Android?

Most modern iPhone and Android smartphones support NFC, although exact behaviour can depend on the phone model, settings and where the NFC antenna is located.

Which destinations can I use?

Depending on the product, ReviewTap can link customers to destinations such as Google Reviews, TripAdvisor, Instagram, Facebook and TikTok. Always use a valid public URL that customers can open on their phone.

Is there a subscription?

No monthly ReviewTap subscription is required for our standard physical NFC products.

Does ReviewTap guarantee positive reviews or followers?

No. ReviewTap only makes the destination easier to reach. Customers decide whether to interact, leave feedback, follow a profile or take any other action.

What products can I order?

Only products currently shown as available for purchase in the ReviewTap shop are for sale. Our range includes individual NFC products and discounted bundles.

How quickly will my order arrive?

Available delivery options, charges and estimated times are shown at checkout and can vary by destination.

What if there is a problem with my order?

Use our Contact page as soon as possible and include your order number where available. See our Delivery & Returns page for more information.